Privacy
Policy
Your trust matters. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly to us when you request a quote, download our capability statement, submit a procurement enquiry, or contact us — including your name, company, email address, phone number, and the details of your enquiry. We also collect basic technical data (such as browser type and pages visited) to improve site performance.
How We Use Your Information
We use the information you provide to respond to enquiries, prepare quotations, deliver inspection, certification, hire, sales, and maintenance services, and to keep you informed about matters relevant to your account or project. We do not sell your personal information to third parties.
Disclosure of Information
We may share information with trusted service providers who assist us in operating our business (for example, hosting and email providers), and where required by law or to protect our legal rights. Any third parties we engage are required to handle your information securely.
Data Security & Retention
We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, or if you have any questions about how we handle your data, please contact us using the details below.
Contact
For any privacy-related enquiries, please email info@ewpaustralia.com.au. This policy may be updated from time to time; the latest version will always be available on this page.